Privacy Policy
Your privacy matters to us. Here's how we protect and handle your personal information at charinolutex.
At charinolutex, we're committed to protecting your privacy and being transparent about how we collect, use, and safeguard your personal information. This Privacy Policy explains our practices regarding the data we collect through our website charinolutex.sbs and related services.
We understand that trust is earned through consistent actions, not just words. That's why we've designed our privacy practices to give you control over your information while enabling us to provide you with valuable financial analysis tools and insights.
Information We Collect
Personal Information You Provide
When you interact with our platform, we collect information that you voluntarily provide to us. This includes details you share when creating an account, contacting our support team, or participating in our learning programs.
Automatically Collected Information
Our systems automatically collect certain technical information when you visit our website. This helps us understand how our platform is being used and allows us to improve your experience.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services. Our goal is to deliver meaningful financial analysis tools that help you make informed business decisions.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Service Delivery | Account information, preferences | Contract performance |
| Customer Support | Contact details, support history | Legitimate interest |
| Platform Improvement | Usage data, feedback | Legitimate interest |
| Communication | Email, communication preferences | Consent |
| Security | Technical data, access logs | Legitimate interest |
Data Sharing and Disclosure
We don't sell your personal information to third parties. However, we may share your information in specific circumstances to provide our services or meet legal requirements.
When We May Share Information
Your Rights and Choices
You have significant control over your personal information. We believe in empowering you to make informed decisions about your data and provide multiple ways to exercise your rights.
Access and Portability
You can request a copy of all personal information we hold about you. We'll provide this information in a structured, commonly used format that allows you to transfer it to another service if you choose.
Correction and Updates
If any of your personal information is inaccurate or incomplete, you can request corrections. You can also update most of your information directly through your account settings.
Deletion Rights
You can request deletion of your personal information, subject to certain legal and operational requirements. We'll honor these requests within 30 days unless we have a legitimate reason to retain the information.
Data Security and Protection
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices are regularly reviewed and updated to address evolving threats.
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When determining retention periods, we consider factors such as the nature of the information, legal requirements, and operational needs.
Retention Periods by Data Type
International Data Transfers
Our primary operations are based in the United Kingdom, but we may transfer your information to other countries where our service providers operate. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information.
We use standard contractual clauses approved by relevant authorities and work only with service providers who demonstrate adequate data protection standards. Your information receives the same level of protection regardless of where it's processed.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our platform. These technologies help us understand how you use our services and allow us to provide personalized features.
Types of Cookies We Use
You can control cookie settings through your browser preferences. However, disabling certain cookies may limit some features of our platform.
Children's Privacy
Our services are designed for business professionals and are not intended for children under 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through email or by posting a notice on our platform.
We encourage you to review this policy regularly to stay informed about how we protect your information. Your continued use of our services after changes become effective constitutes acceptance of the updated policy.
Contact Us About Privacy
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
Email: info@charinolutex.sbs
Phone: +447809170147
Address: Robinsons Industrial Estate, 14 Shaftesbury St, Derby DE23 8NL, United Kingdom